Download TransUnion's Annual Survey — Charting the Course and Steering Toward Success
Date postedMarch 30, 2023
Review the trends, challenges and opportunities reshaping the third-party collections industry. We invite you to download the annual survey — Charting the Course and Steering Toward Success — conducted by TransUnion and the Aite-Novarica Group.
Some standout takeaways include:
- One-third of Americans have at least one collection tradeline
- Consumer sentiment took a deep dive, hitting a historic low of 50
- Nearly 35% of companies collected tenant-related debt compared to just 7% last year
- About 72% of companies expected wages to increase
- Nearly 35% of respondents planned to add text communications over the next two years