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Any law firm that has a collections program would benefit from digital customer engagement methods that lower their servicing costs per file while generating more customer engagement, leading to increased revenue potential and earning more placements from clients. Initial Demand Letters (IDL) or... Continue Reading
By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations In today's tech-heavy world, reaching a person ready and able to assist is rare. While several vendors work in the creditor rights industry, not all are equal. What distinguishes an... Continue Reading
According to Federal Reserve’s Q2 Data By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Credit card charge-offs and credit card loan delinquencies continue to be at a more than 12-year high, according to the Federal... Continue Reading
By Brandon Speaks, Senior Vice President, Provana The past four years have brought a whirlwind of change to the workforce, presenting both challenges and opportunities for organizations, especially for law firms and agencies. Balancing client performance expectations, maintaining operational... Continue Reading
Maximize Your Service Rate and Liquidations with Expert Skip Tracing Services By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Like a smooth stone skipping across a tranquil lake, expert skip-tracing services create a... Continue Reading
Starting in 2018, TransUnion has commissioned an industry survey and research report to identify trends in the debt collection industry each year. TransUnion has partnered with ReceivablesData.com, a newly formed team that has a deep understanding of the receivables management industry to conduct... Continue Reading
By: Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Continue Reading
Asian American, Native Hawaiian, and Pacific Islander Heritage Month is in May. During this month, people in the United States learn about and celebrate the important and positive impact that generations of Asian Americans, Native Hawaiians, and Pacific Islanders (“AANHPI”) have had on... Continue Reading
By Brit Suttell and Michael Truesdale of Barron & Newburger, P.C. Continue Reading
This article was written and originally posted by TechHouse. NCBA is reposting as part of our Artificial Intelligence Learning Series with their permission. In 2024, small business leaders must decode the intricacies of artificial intelligence (AI). Mastery of these pivotal terms will empower you... Continue Reading
By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations There’s nothing like the fresh start a new calendar year offers. New and loyal clients. Updated strategies. And an eager team ready to tackle industry challenges and... Continue Reading
Federal Reserve Indicators are Predictors of Collection Industry Accounts Volume Continue Reading
