Unlock Your Firm's Potential: Optimizing Production Management
Briefing Webinar
Elevate your firm's performance by joining Ben Hodgkinson, Chief Operating Officer at Johnson Mark, and Brandon Speaks, Senior Vice President at Provana, for a dynamic discussion on production management best practices. Learn how to align your firm's goals, optimize capacity and harness purpose-driven technology for success.
Sponsored by:
Key takeaways:
- Set Clear Objectives: Define and achieve firm goals with your outsourcing partner, from market expansion to client performance enhancement.
- Optimize Production Capacity: Maximize outsourcing capacity and prioritize within your budget for optimal ROI.
- Enhance SOPs: Develop effective Standard Operating Procedures tailored to your unique needs.
- Ensure Quality: Implement robust quality and compliance standards to maintain excellence.
- Leverage Technology: Use technology to enhance accuracy, scalability, and efficiency in your operations.
This webinar is not eligible for CLE.
Ben HodgkinsonWith a tenure of 19 years at Johnson Mark, Ben has established a robust career in legal operations with an expertise in database automations and data analysis. Throughout his career, Ben has been instrumental in driving efficiency and innovation within the organization. Specializing in database automations, he has streamlined numerous processes, significantly enhancing operational productivity. He has successfully navigated multiple system integrations, and helped expand Johnson Mark into 8 states ensuring seamless transitions and minimal disruptions. His dedication to continuous improvement and excellence has made Johnson Mark a leader in operational efficiency.
Brandon SpeaksBrandon Speaks serves as Senior Vice President at Provana, a leading knowledge process management company specializing in tech-enabled services to the collections and legal-processing sectors. With over two decades of experience in legal and operations management, Brandon possesses a wealth of knowledge in guiding optimization of strategy, operations, and profitability within collections industry. His expertise allows him to adeptly navigate the complexities of heavily regulated sectors, offering tailored solution to address the unique challenges faced by stakeholders. Brandon is a sought-after speaker on pivotal industry subjects such as law firm strategy, change management and optimizing operations, further solidifying his status as a thought leader in the field.