Navigating CFPB Supervisions and Examinations in 2025
Legal Learning Webinar
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Recently, NCBA members have received a wave of Information Requests from the CFPB pursuant to 12 CFR 1090.103(d), to identify collection law firms that are subject to the Bureau’s supervisory authority. These mandatory surveys are a reliable indicator of future supervisory activity by the agency, regardless of the changing administration in the White House. With the Bureau’s focus now squarely on our industry, firms should prepare for increased oversight and the initiation of examinations.
In this educational session, our experts will cover key topics for creditors rights practitioners, including:
i. Triggers for an Examination
ii. The Examination Process
iii. Attorney-Client Privilege During Examination
iv. Potential Outcomes of an Examination
v. Handling Confidential Supervisory Information
vi. Supervisory Highlights from recent Examinations
vii. Preparation Strategies for Examinations
Our speakers will also share practical insights and first-hand experiences dealing with the CFPB, highlighting effective strategies and common challenges for supervised entities.
Whether you are part of a large, medium, or small law firm, this session will offer actionable steps and practical implications for your compliance and operations teams.
Speakers: Joann Needleman, Clark Hill PLC; Aryeh Derman, Clark Hill PLC and Brooke Teal, Phillips & Cohen Associates, Ltd.
CLE PENDING
Joann Needleman
Clark Hill PLC
Joann is the leader of Clark Hill’s Financial Services Regulatory & Compliance group, and serves as a navigator to her clients seeking advice and guidance in the complex regulatory environment facing the financial services industry. She provides counsel, consultation, and litigation services to a wide array of financial institutions, law firms, credit reporting agencies, as well as venture capital firms looking to invest in the fin-tech space. A former member of the Consumer Financial Protection Bureau’s (CFPB) Consumer Advisory Board, Joann has been able to provide her clients with useful strategies in order to prepare for new areas of regulatory scrutiny, including examinations.
Aryeh Derman
Clark Hill PLC
Aryeh “Ari” Derman supports and assists in the development and expansion of Clark Hill’s Financial Services Regulatory and Compliance team out of the firm’s Chicago office. For nearly a decade, he served as General Counsel for Harris & Harris, Ltd, a large market debt collection agency. His practice centers on regulatory compliance work for the accounts receivable management (ARM) industry, as well as for banking institutions and technology companies (fin-techs) looking to enter into the financial services sector. He also defends clients against state and federal examinations and enforcement actions while assisting with policy and procedure management. He is a recognized subject matter expert in compliance, risk management, and corporate governance.
Brooke Teal
Phillips & Cohen Associates, Ltd.
Brooke Teal is the Senior Vice President of Global Compliance and General Counsel at Phillips & Cohen Associates, Ltd (PCA). Prior to joining PCA, Brooke worked as the head of the legal and compliance department at a fintech in the collections industry, was the lead attorney at a preeminent Creditor's Rights law firm, and worked as an in-house attorney at two of the top five debt buyers in the nation. Brooke is heavily involved in the industry, previously serving as the Florida Creditors Bar President, Secretary of the Florida Small Claims Rules Committee, and is an active member of the Consumer Relations Consortium, ACA, and RMAi.
CLE Information
National Creditors Bar Association is a national provider of legal educational content. NCBA’s goal is to provide its members with as many opportunities as possible to earn Continuing Legal Education (CLE) credits. Some NCBA webinars state that they are pending approval. If a webinar is pending approval, it means that NCBA’s education staff is awaiting confirmation of approval for CLE credit from the accrediting body of a particular state; it should be noted that individual states have different response and approval rates. NCBA expects that the course will be approved for the credit amount and type listed, but approval is not guaranteed. An attorney can still take the course at their own discretion, though.
It is not uncommon for a course which is pending approval to not be approved until after the webinar has taken place. Once an official decision notice arrives from the state, NCBA will notify attorneys who have completed the course as soon as possible via email, and will re-issue any certificates of completion to reflect the updated state reporting numbers. However, it is recommended that attorneys do not view webinars that are pending approval close to their CLE deadline, as NCBA cannot guarantee that a course will be approved in time.
National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for this webinar. NCBA will seek General CLE credit hours in 60-minute-hour states, and in 50-minute states, subject to each state’s approval and credit rounding rules. States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program. A link for CLE requests will be provided to webinar attendees who have met the attendance and engagement requirements.